Calgary City Hall to reopen to the public on August 8

Some city services temporarily moved to Central Library, Whitehorn Multi-Services Centre

Calgarians looking to access city services are directed away from City Hall on Tuesday, August 2, 2022. Overnight on Aug. 2, an individual known to police tried to set fire to City Hall. Sprinkler systems caused extensive damage to the third floor of the building. ARYN TOOMBS / FOR LIVEWIRE CALGARY

City Hall will remain closed to the public until the start of next week, following the overnight arson attempt that occurred on August 2.

The municipal complex will reopen starting Monday morning on August 8. City services on the third floor that were impacted by water damage from fire prevention sprinklers will remain closed.

“A lot of work has been done to remove the water, restore power and ensure the Municipal Complex is safe for citizens and employees,” said Carla Male, acting city manager.

“Our priority now is to prepare the building for reopening on Monday and repair the damage so we can resume regular service as soon as possible,” she said.

New temporary locations for service

Some city services, including the Fair Entry counter, low-income transit pass counter, and cashier services have been relocated to temporary locations.

“We appreciate the patience of Calgarians affected by this serious incident,” said Male.

“City staff have worked hard to make alternate services available quickly,” she said.

The Fair Entry counter will be open on the Central Library’s third floor starting Thursday, August 4. Hours of service will be from 9 am to 6 pm. This will also the location for service for low-income transit passes.

Cashier and taxation services will also be located at the Central Library from 9 am to 4:30 pm starting Thursday.

The city’s planning and development counter will be moving to the Whitehorn Multi-Services Centre at 3705 35 Street NE. Hours of operations will be between 8 am and 4:15 pm.

The city said that these services will continue to be offered online through calgarytransit.com and calgary.ca.

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